They fill up the base of the cone, then hold it close to the nozzle to make the first bump. Next, they drop it down until the second bump is formed. And when the soft serve slows down, they flick their wrist while rotating the cone, leaving a curl on top. This started because the old machines accidentally made this curl, and it quickly became part of the Dairy Queen brand. But modern machines don't do it anymore. So the employees make the signature curl by hand.
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