60 Minutes of Simple English Conversations for Beginners: Real English Dialogues (A1-A2)

English Phares Zone7,603 words

Full Transcript

Asking for directions to the library. Excuse me, can you help me, please? Of course. What do you need? I am looking for the library. The library is not far from here. Oh, that is good. Yes, it is about a 5-minute walk. Which way should I go? Go straight down this street. Straight down this street. Okay. Then, turn left at the traffic light. Turn left at the traffic light. Yes. After that, you will see a park. A park. All right. The library is across from the park. Across from the park. I understand. It is a big, white building. That sounds easy to find. Yes, it is very easy. Do you know what time it closes? I think it closes at 6:00. Good, I still have time. Yes, plenty of time. I need to return a book. Then, you should go there soon. Yes, I will. Are you new to this area? Yes, I moved here last week. Then, welcome to the neighborhood. Thank you very much. You are very welcome. Is there a cafe near the library? Yes, there is a small cafe next to it. Oh, that is nice. You can have coffee after you return your book. That sounds like a good idea. They also have good sandwiches there. Thank you for the tip. No problem. Thank you again for your help. You are very welcome. Have a nice afternoon. You, too. Goodbye. Goodbye. Ordering coffee at a cafe. Good morning. Good morning. What would you like? I would like a coffee, please. Of course. What kind of coffee? What do you have? We have espresso, latte, cappuccino, and black coffee. I will have a latte, please. Small, medium, or large? Medium, please. Would you like regular milk or oat milk? Regular milk is fine. Of course. Anything to eat? Yes. What do you recommend? The muffins are very fresh today. What kind of muffins do you have? We have chocolate and blueberry. I will take one blueberry muffin. Good choice. Thank you. Will you stay here or take it away? I will stay here. All right, you can sit by the window. Thank you. It looks quiet there. Yes, it is a nice table. How much is everything? The latte is $4. And the muffin? $2.50. So, $6.50 total. Yes, exactly. Here is my card. Please tap here. Done. Payment accepted. Thank you. Thank you. How long will it take? Only a few minutes. Good, I have some time. Are you going to work after this? Yes, my office is nearby. That is convenient. Yes, I like this cafe in the morning. We are happy to hear that. Thank you very much. You're welcome. Enjoy your coffee. Thank you. Goodbye for now. Goodbye. Meeting a new neighbor. Hello, are you new here? Yes, I moved in yesterday. Oh, welcome to the building. Thank you very much. My name is Sarah. Nice to meet you, Sarah. I am Ben. Nice to meet you, too, Ben. This is a very quiet building. Yes, it is usually very calm. That is nice. Which apartment are you in? I am in apartment 4B. Oh, I am in 4A. Then, we are neighbors. Yes, we are. That is good. Do you need any help with moving? No, I think I am okay now. All right. I still have many boxes, though. That is normal on the first day. Yes, it takes time. There's a supermarket around the corner. That is helpful to know. And there's a bakery next to it. Oh, I like bakeries. Their bread is very good. I will visit it tomorrow. Good idea. Is there a laundry room in the building? Yes, it is downstairs. Great. The trash bins are behind the building. Thank you. That is useful information. No problem. People here seem very friendly. Yes, most people are very kind. That makes me feel better. If you need anything, you can knock on my door. That is very kind of you. You are welcome. Thank you for saying hello. Of course. It is nice to meet new neighbors. I am glad to be here. Have a good evening, Ben. You, too, Sarah. Goodbye. Goodbye. Shopping for groceries. Excuse me, can you help me find a few things? Of course. What do you need? I need milk, eggs, and bread. Milk and eggs are at the back of the store. Thank you. Bread is in aisle two. Aisle two. Okay. Do you need anything else? Yes, I also need rice. Rice is in aisle five. Great. The signs above each aisle can help, too. I did not notice them. That is okay. The store is quite big. Yes, it is bigger than I expected. Many people say that. Do you sell fruit here, too? Yes, near the entrance. Oh, I walked past it. Many customers do. I may buy some apples, too. The apples are very fresh today. Good to know. The bananas are also on sale. Oh, that is nice. Do you have a shopping bag? No, I forgot mine. You can buy one at the checkout. Okay. Thank you. No problem. Where are the checkouts? At the front of the store. Are there self-service machines? Yes, on the left side. Good, I only have a few things. Then, self-service may be easier. That sounds good. Is there anything else you need? No, I think I know where everything is now. Great. Thank you for being so helpful. You are very welcome. Have a nice day. You, too. Goodbye. Goodbye. Calling in sick to work. Hello, this is Anna. Hello, Anna. This is Mr. Clark. Good morning. I am sorry, but I cannot come to work today. Oh, I'm sorry to hear that. Are you sick? Yes, I am not feeling well. What seems to be the problem? I have a fever and a bad headache. That does not sound good. No, I started feeling sick last night. I understand. I thought I might feel better this morning, but I do not. Then, it is better to stay home. Yes, I think so, too. Have you seen a doctor? Not yet, but I will call the clinic today. That is a good idea. I did not want to call too late. Thank you for telling me early. You are welcome. Do you think you will be back tomorrow? I am not sure yet. That is okay. Let us see how you feel later. Yes, I will call again this evening if needed. Please do that. I am sorry for the trouble. Do not worry, your health is important. Thank you, I appreciate that. Can someone cover your work today? Yes, I left notes on my desk yesterday. That is very helpful. I also sent the morning file by email. Excellent. Thank you for that. I wanted to make things easier. You did the right thing. Thank you. Please get some rest today. Yes, I will stay in bed. Good. Drink water, too. I will. I hope you feel better soon. Thank you very much. You are welcome. Take care. I will. Goodbye. Goodbye. Making a doctor's appointment. Good morning. I would like to make an appointment, please. Of course. What is your name? My name is David Lee. Thank you, David. What is the problem? I have a sore throat and a cough. I am sorry to hear that. It started 2 days ago. Do you also have a fever? Yes, a little. I see. We can make an appointment for you. Thank you very much. Are you free this afternoon? Yes, I am. The doctor has a free time at 3:00. 3:00 is good for me. Perfect. Where is the clinic, exactly? It is on King Street, next to the bank. Okay, I know that street. Good. Do I need to bring anything? Please bring your ID and your health card. All right, I will bring both. Please arrive 10 minutes early. 10 minutes early, okay. If you cannot come, please call us. Yes, of course. What phone number should we use for you? You can use 555-2189. Thank you. How long will the visit take? Usually, about 15 minutes. That is fine. Do you need anything else today? No, that is all. All right. Thank you for your help. You are welcome. I will be there at 3:00. We will see you then. Thank you. Goodbye. Goodbye. Returning a shirt to the store. Excuse me, I would like to return this shirt. Of course, what seems to be the problem? It is too small for me. I see. Do you have the receipt? Yes, I do. Here it is. Thank you. I bought it 2 days ago. That is fine. I liked the color, but the size is wrong. Would you like a different size? Maybe. Do you have a medium? Let me check for you. Thank you very much. You are very welcome. I only saw small and large on the shelf. Yes, sometimes the medium is in the back. Oh, I see. Yes, we do have one medium. Great. Can I try it on? Of course, the fitting room is over there. Thank you. Take your time. I am back now. How does it fit? The medium fits much better. That is good. I think I will keep this one instead. No problem, we can exchange it. Perfect. The price is the same, so there is no extra cost. That is great. Would you like a new bag, too? No, thank you. I still have the old one. All right. Thank you for helping me. You are very welcome. I am glad the store had my size. Me, too. The shirt is very nice. Yes, it is one of our popular items. I can understand why. Thank you. Have a nice day. You, too. Goodbye. Goodbye. Asking about the weather. Hello. Do you know what the weather will be like today? I think it will be sunny this afternoon. Oh, that is good news. Yes, but it may rain later in the evening. Really? Yes, just a little, I think. I wanted to go for a walk in the park. Then, the afternoon is probably the best time. That sounds good. The morning was a little cold. Yes, I noticed that. But, it is getting warmer now. Do you think I need a jacket? Maybe a light jacket. A light jacket, okay. That should be enough. Do you often check the weather? Yes, every morning. That is smart. I like to know before I leave home. Me, too, but I forgot today. That happens sometimes. Is it very windy outside? No, not very windy. That is nice. Yes, it is a pleasant day. Good. I also wanted to sit outside for lunch. I think you can do that. Great. Just maybe bring an umbrella for later. That is a good idea. Then, you will be ready for both sun and rain. Yes, better to be ready. Exactly. Thank you for telling me. You're welcome. I am glad I asked. Me, too. Have a nice day. You, too. Goodbye. Goodbye. Inviting a friend to lunch. Hi, are you free for lunch tomorrow? Hello. Yes, I think so. Why? I wanted to invite you to lunch. That sounds lovely. There is a new cafe near my office. Oh, really? Yes, it opened last week. Have you been there already? No, not yet. Then, it will be new for both of us. Yes, exactly. What time do you want to go? Maybe at 1:00. 1:00 works for me. Great. Do they serve sandwiches or hot food? I think they have both. That sounds nice. I heard the soup is very good. I like soup for lunch. Me, too. Is it far from the station? No, only 5 minutes away. Perfect. We can meet in front of the cafe. Yes, that is easy. I will send you the address later. Thank you. Do you prefer to sit inside or outside? Outside, if the weather is nice. I hope it is sunny. Me, too. It will be nice to catch up. Yes, it has been a while. Too long, I think. I agree. Then, tomorrow at 1:00? Yes, tomorrow at 1:00. Wonderful. Thank you for inviting me. You are welcome. I am looking forward to it. Me, too. Have a good evening. You, too. Goodbye. Goodbye. Borrowing a pen at school. Excuse me, can I borrow a pen, please? Yes, of course. Here you are. Thank you very much. You are welcome. I forgot mine at home today. That happens sometimes. Yes, I was in a hurry this morning. I understand. We have a test in this class, right? Yes, a short test. Then, I really needed a pen. Yes, that would be difficult without one. Thank you for helping me. No problem at all. Is this your only pen? No, I have another one. Oh, good. You can use it for the whole class. That is very kind of you. It is okay. I will give it back after the lesson. That is fine. Do you also have the homework from yesterday? Yes, I finished it last night. Was it difficult? Not too difficult. That is good. The last question was a little hard. I thought so, too. Maybe the teacher will explain it today. I hope so. The teacher is coming now. Yes, I see her. Do you have your notebook ready? Yes, I do. Then, you are ready now. Thanks to your pen. You are welcome. I will remember mine tomorrow. Good idea. Thank you, again. No problem. Have a good class. You, too. Goodbye. Goodbye. Buying a bus ticket. Good afternoon. I would like to buy a bus ticket. Of course, where are you going? I am going to Rivertown. Rivertown, one way or return? Return, please. When do you want to come back? Tomorrow afternoon. All right, let me check the schedule. Thank you. There is a bus today at 3:30. That sounds good. And tomorrow there is a return bus at 4:15. 4:15 is perfect. Good. The total is $18. Okay, can I pay by card? Yes, of course. Here is my card. Please tap here. Done. Payment accepted. Thank you. Thank you. Would you like a paper ticket or a digital ticket? A paper ticket, please. Of course, here it is. Thank you very much. You're welcome. Which platform does the bus leave from? Platform four. Platform four, okay. Please arrive 10 minutes early. I will remember that. Do you have luggage? Only one small bag. That is fine. You can keep it with you. Good, that is easy. Is this your first time going to Rivertown? Yes, it is. It is a lovely place. I am happy to hear that. Enjoy your trip. Thank you very much. My pleasure. Have a good afternoon. You too, goodbye. Goodbye. Checking out library books. Hello, I would like to check out these books, please. Of course, may I see your library card? Yes, here it is. Thank you very much. You're welcome. You have three books today. Yes, I found some good ones. That is nice. I like coming here on quiet afternoons. Yes, the library is very calm today. These books are for the weekend. Good, you have enough reading now. Yes, I think so. The books are due back in 2 weeks. 2 weeks, okay. I can also stamp the date here for you. Thank you, that helps me remember. No problem. Can I renew them later if I need more time? Yes, if no one else has reserved them. That is good to know. You can renew them online, too. Oh, really? Yes, with your library account. That sounds easy. It is very simple. Do you know if the library is open on Sunday? No, it is closed on Sunday. Okay, thank you. We are open on Saturday until 4:00. That is helpful. Are you looking for any other books today? No, I think these are enough for now. All right. The reading room upstairs is very nice, too. Yes, many people like it. I sometimes sit there after work. That sounds pleasant. Yes, it is very peaceful. Here are your books and your card. Thank you very much. You're welcome. Enjoy your reading. I will. Goodbye. Goodbye. Job interview. Please come in. You must be here for the interview. Yes, good morning. Thank you for this opportunity. Have a seat and relax. What is your name? I am Lily Thompson. Okay, Lily. So, you want to join our customer service team. Yes, I saw your advertisement and I think I am a good match. Tell me about yourself. What did you study? I studied business communication. I finished 2 years ago. Interesting. Have you worked anywhere before? Yes, I spent 2 years at a clothing shop helping customers. Why are you not there anymore? They closed for building repairs. I need to find something new. Do you enjoy speaking with people every day? Absolutely. I love solving problems and making customers happy. What about answering calls and chatting online? I did both at my old job. I am comfortable with technology. Can you use office programs like Word and Excel? Yes, I can type documents and create basic spreadsheets. Your English seems good. Do you feel confident using it? I do. I can speak well and write professional emails. Great. Is there anything you want to ask me? What time does the workday start and end? We open at 10:00 and close at 6:00. You get Monday off each week. That schedule suits me. What about pay? We decide that based on how well you do. Do you have your papers? Yes, here is everything you need. Perfect. We will call you soon with our answer. Thank you. I hope to hear good news. Good luck, Lily. Enjoy the rest of your day. Same to you. Goodbye. Buying train tickets. Sorry to disturb you, this machine is confusing me. No worries, I can show you how it works. Where do you need to go? Downtown Chicago. I have never used one of these before. It is easy once you know. I travel this way daily. I would really appreciate your guidance. Start by pressing the big blue button that says purchase. Done. What comes next? Type Chicago in the box or scroll down to find Union Station. I see Union Station on the list. Is that downtown? Exactly right. Click on it. Now pick your trip type. I only need to go there, not come back today. Then choose single journey. What time do you want to leave? As soon as possible, the sooner the better. Pick the first option. Looks like one leaves in 15 minutes. Perfect timing. I see it asking about passengers. Just tap adult unless you qualify for a discount. Adult it is. The screen shows $13. Now pay. You can tap your card on that square or put cash in below. Let me tap my card. There we go, it beeped. Excellent. Grab your ticket from the bottom slot. Got it. What do I do with this? Hold on to it. You scan it at the gate before boarding. Where exactly do I find my train? Head downstairs. Look for platform number four on the signs. You saved me so much trouble. Thank you kindly. Happy to help. Safe travels to Chicago. Ordering food by phone. Good evening, Pizza Palace. How may I help you? Hi there, I want to place an order for delivery. Wonderful. What sounds good tonight? My family is hungry. I need enough for four people. Tell me what you would like. One large pizza with pepperoni and mushrooms. Great choice. Anything to go with that? Add a garden salad with Italian dressing on the side. Got it. Something to drink? A 2-liter bottle of lemonade, please. Anything else before I total it up? Actually, throw in some cheesy breadsticks, too. Yummy. Your order comes to 24.50. That sounds right. I need your contact information now. My number is 555-3210. And where am I sending this? 82 Pine Street, the greenhouse on the corner. Easy to find. Expected in about 35 minutes. Wonderful. I will pay the driver when he arrives. Cash or card works for us. Thanks for calling. Thank you. See you soon. Enjoy your meal tonight. Signing up for an English course. Welcome to our learning center. Looking for classes? Yes, I want to get better at English. Fantastic. Can I get your name first? It is Sophia. Lovely name, Sophia. Any previous English study? Just basic stuff from years ago. I forget most of it. That is common. What part gives you trouble? Talking. I freeze up when people speak to me. Many students share that problem. We can fix it. How do your classes work? Our conversation course focuses only on speaking practice. That is exactly what I need. Tell me more. You practice real situations, ordering food, meeting strangers, stuff like that. Sounds practical. How often do you meet? Two evenings per week, Tuesday and Thursday after work hours. What time exactly? Half past six until eight. Two sessions each week. I can make that work. How big are the groups? No more than 10 people. Everyone gets plenty of speaking time. And the cost? $100 covers two full months of lessons. Very affordable. Sign me up. Wonderful. Bring something to write with on your first night. When do we begin? This coming Tuesday. Arrive a bit early to settle in. I will be there. Thanks for everything. See you soon, Sophia. You'll do great. Airport English Conversation Hello, I need to get my boarding pass for the London flight. Good afternoon. Let me see your travel documents. Here is my passport. Sorry, I'm running behind today. Give me a second to look up your reservation. I hope I am not too late. Unfortunately, we stopped accepting passengers already. What do you mean? The plane is still here. We must close registration almost an hour before takeoff. But I made it. I'm standing right here. I wish I could help. These are security rules we must follow. The highway was completely blocked. An accident happened. I truly am sorry. There is nothing I can do now. I cannot miss this trip. Work is expecting me tomorrow. Let me look for alternatives. Give me a moment. Please find something, anything. Every London flight tonight is completely full. When is the earliest one with space? Tomorrow morning at 7:00, there are seats available. Can I switch my ticket to that one? Your ticket type does not allow changes. You need a fresh purchase. This is a nightmare. My manager might have options. Want me to ask? Yes, please try. Anything helps. Stay here. I will go find her right now. Thank you for trying. Undercooked Food at a Restaurant Excuse me, something is wrong with my fish. Oh dear, what happened? Look inside. It is still raw in the center. Let me see. You are absolutely right. I apologize. I cannot eat this. It might make me sick. Of course not. We made a mistake in the kitchen. I was really looking forward to this dish. We want to make this right. May we cook another one? Yes, but please make sure it is done properly. The chef will personally prepare your new plate. How long will that take? About 12 minutes. In the meantime, pick something free. Free? Like an appetizer? Yes. Choose anything from our starters menu. What options do I have? Soup of the day, bruschetta, spring rolls, or calamari rings. The calamari sounds delicious. Coming right up. Again, I am terribly sorry about this. Mistakes happen. I appreciate how you handled it. We always want our guests to leave happy. This calamari should keep me busy while waiting. I will personally bring your salmon when it is ready. Thank you very much. Talking to a Noisy Neighbor Excuse me, do you have a minute to chat? Sure. Do I know you from somewhere? I live right underneath you, apartment 12. Oh, we are neighbors then. I'm Alex. I'm Linda. Nice to finally meet you. You too. What brings you up here? Honestly, last night was pretty rough for me. Because of the party? I was afraid of that. The bass was thumping through my ceiling until midnight. I completely messed up. It was my birthday gathering. Happy birthday, but I had work at 6:00 this morning. Oh no, you must be exhausted right now. I barely functioned at my job today. That is entirely my fault. I should have thought about you. I just wanted you to know how it affected me. Thank you for coming to me instead of complaining to management. We are neighbors. Talking makes more sense. I agree completely. It will never happen again. If you do plan something, maybe warn me first. Absolutely. Better yet, come join us next time. I might take you up on that offer. Neighbors should be friends, not enemies. Agreed. Well, I should let you go now. Thanks for understanding, Linda. Sleep well tonight. I plan to. Take care, Alex. ATM Took My Cash I need assistance with something that just happened. Of course. Tell me what went wrong. Your machine outside charged me double. Double? Explain what you mean. I asked for $100. It only gave me that once. But your account shows two withdrawals. Exactly. I checked my banking app right after. Do you have the paper from the machine? Right here. You can see the times are just seconds apart. I see. This is clearly a technical glitch. Will I lose that money forever? Absolutely not. We fix these situations all the time. What happens now? I create an official report, then we investigate. How many days until I get my money? Normally within three business days, sometimes faster. That calms my nerves a little. Just complete this form with your details. Okay, filling it out now. Done. Excellent. Take this reference number. Guard it carefully. I will keep it somewhere safe. We will text you when the refund goes through. Thank you for being so helpful. Happy to assist. Have a better rest of your day. Calling About a Wrong Bill Thank you for calling Power Plus. How may I assist? My electricity bill arrived and something seems off. What appears to be the issue? The charge is nearly double what I normally pay. That does sound strange. Can you give me your account info? Sure. The number is 772456. Let me pull up your records. One moment. I have not used more electricity than normal. I found your account. Looking at the charges now. Do you see anything unusual? Actually, yes. There is an equipment fee listed here. Equipment fee? Nobody installed anything at my house. It seems this was applied in error to your account. So, it is a computer mistake. Exactly. I'm removing it from your balance right now. How much should I actually owe? Without that fee, your bill is $52. That matches what I expected. Much better. I will generate a new statement for you. Can you send it electronically? Yes, it will arrive in your inbox within an hour. Perfect. Thanks for sorting this out quickly. My apologies for the confusion it caused. No harm done. Goodbye. Goodbye. Take care. Need a Day Off Boss, do you have a second? I need to discuss something. Come on in. You look a bit pale. Everything all right? That is actually why I'm here. I'm feeling pretty sick. What is going on with you? Body aches, chills, and a terrible headache since yesterday. Did you see a doctor about it? This morning before coming in. She thinks it's the flu. That stuff spreads fast. What did she recommend? Rest for at least one day, maybe two if it gets worse. You should not be here infecting everyone else. I wanted to finish my reports first. They're done now. Already finished? That is impressive given how you feel. I emailed copies to the whole team before coming to see you. Very thoughtful. Take tomorrow off without worry. Just tomorrow? What if I still feel awful? Message me in the morning. We can extend if needed. Thank you so much for understanding. Health comes first. Nothing here is worth making yourself worse. I promise to rest and take my medicine. Good. Do you have a way to get home safely? My sister is picking me up in 10 minutes. Go wait for her then. Get well soon. I really appreciate this. See you when I recover. Take your time. Feel better. At the gym. Hi. Hi. Welcome to Active Fitness. Thanks. I'd like to sign up. Great. Do you already have a membership? No, I'm new here. No problem. What kind of program are you interested in? What do you offer? We have different options, yoga, swimming, and strength training. I like yoga and maybe swimming, too. Awesome. We have yoga every Monday and Wednesday. What time? At 6:30 p.m. That works. How much is the membership? It's $35 a month. Okay. That's not too expensive. Do you have a free trial class? Yes, your first class is free. Perfect. When can I come? Tomorrow at 6:00 p.m. Great. I'll come tomorrow. What's your name? I'm Michael. I'm one of the trainers. And you? I'm Sarah. Nice to meet you, Sarah. Nice to meet you, too, Michael. Do I need workout clothes? Yes, comfortable clothes and sneakers are best. Where can I buy them? We have a small shop here, and there's also a sporting goods store nearby. Oh, convenient. Thanks. Do you have lockers? Yes, in the locker room. Do I need to bring a lock? No, we have digital lockers. Nice. Do you have showers? Yes, showers are available, and towels are included. Great. What hours are you open? From 6:00 a.m. to 10:00 p.m. Wow, that's a long time. Yeah, we're open on weekends, too. Perfect. I work a lot. Then evenings might be best for you. Definitely. Do you sell drinks? Yes, we have water and sports drinks. How much is a bottle of water? $2. Okay. Can I bring my own bottle? Of course. Great. Can you help me with a workout plan? Sure, I'll help you tomorrow. Thanks, that's really nice. No problem. Do you have parking? Yes, behind the building. Great, I'm driving. Sounds good. See you tomorrow, Sarah. See you tomorrow, Michael. Thanks. Bye. At the post office. Good morning. Good morning. How can I help you today? I'd like to send a package to Spain. Sure. Do you know how much it weighs? I'm not sure. Can you weigh it? Yes, please place it on the scale. Okay, here you go. It weighs about 4.5 lb, 2 kg. How much will that cost? Shipping to Spain is $28. That's fine. How long will it take? Around 5 to 7 business days. Do you have express shipping? Yes, express takes two business days. How much is express? $55. That's expensive. I'll take the regular shipping. No problem. Would you like insurance? What's that? It protects your package if it gets lost or damaged. How much is it? $5 extra. Okay, I'll add insurance. Great. What's inside the package? Books and clothes. Any restricted items like liquids, batteries, or anything hazardous? No, just books and clothes. Perfect. Where in Spain is it going? Madrid. Do you have the address? Yes, here it is. Thanks. One moment. No problem. Who's the recipient? Maria Rodriguez. And your return address? I live at 12 Park Street. Great. Here's your receipt with the tracking number. Can I track it? Yes, online on our website. What's the website? usps.com Thanks, that's helpful. Anything else? Yes, do you sell stamps? Yes. How many? 10 stamps, please. Domestic or international? Domestic. Okay, that'll be $7.30. Here you go. Thanks. Here are your stamps. Do you have envelopes? Yes, on the rack over there. How much is one envelope? $0.50. I'll take five. That's $2.50. Here's $3. Thanks. Here's your change. What time do you close? At 6:00 p.m. Thanks for your help. You're welcome. Have a nice day. You, too. Bye. Goodbye. At an apartment viewing. Hi. Hi, are you Miss Smith? Yes, and you're Mr. Miller? That's right. Nice to meet you. Nice to meet you, too. Is this the apartment? Yes, come on in. Thanks. Oh, it's really bright. Yes, it has large windows. I like that. How many rooms does it have? Two bedrooms and a living room, plus a small office space. Perfect. I work from home sometimes. Then it's a good fit. Where's the kitchen? Right here. The kitchen is brand new. Nice, very modern. Yes, with new appliances. Is there a stove? Yes, and a refrigerator and dishwasher. Great. Is the washer included? Yes, it's in the laundry closet. Can I see the bathroom? Sure, this way. The bathroom is spacious. Yes, there's a bathtub and a shower. Perfect. How much is the rent? It's $1,600 per month, not including utilities. What does that include? Rent only. Utilities usually run about $200 depending on usage. So, around 1,800 total? Approximately. Is internet included? No, you'll set that up yourself. Okay. Is there a balcony? Yes, right here. Wow, nice view. You can see the park. Is parking available? Yes, there's a garage spot for $75 extra per month. I'll need parking. Great. There's also a storage unit in the basement. Nice, for bikes and stuff. Exactly. Are pets allowed? Small pets are allowed. Cats are fine. Great, I have a cat. Then no problem. When could I move in? Starting on the 1st of next month. Perfect. What do you need from me? Proof of income and a credit check authorization. Okay, I'll email everything. Great. My email is on my card. Thanks. I'll get back to you soon. When will I hear back? In 3 to 5 business days. Thanks a lot. You're welcome. Have a good day. You, too. At the hair salon. Hi. Hi, do you have an appointment? No, can you take walk-ins? Yes, we can. One moment. No problem. Please have a seat. Thanks. What's your name? I'm Lisa. Nice to meet you, Lisa. What can we do for you today? I'd like a haircut. How much would you like off? About 2 in. Great. Just a cut, no color? Just a cut. Would you like a wash? Yes, please. Perfect. Right over to the sink. The water feels nice. Is the temperature okay? Yes, perfect. What kind of shampoo do you want? What do you have? Regular, dry hair, and oily hair shampoo. I have dry hair. Got it. That smells good. It's argan oil. Nice. All done. Back to the chair. Okay. Do you want it blunt or layered? Blunt, please. Bangs or no bangs? No bangs. And I'll trim the split ends, too? Yes, please. About shoulder length? Yes. Great. All done. How does that look? It looks really good. Want to blow dry? Yes, please. Straight. You got it. How often do you come in for haircuts? Every 3 months is perfect. Great. How much do I owe you? $45. Here's $50. Thanks. Here's $5 back. Keep it. That's a tip. Thank you. When should I come back? In 3 months. Can I book an appointment now? Sure. What day works? A Saturday in May. Saturday, May 15th at 10:00 a.m.? Perfect. See you then. Bye. At the hotel front desk. Good evening. Good evening. Welcome to the Sunshine Hotel. Thanks. I have a reservation. What name is it under? Thomas Weber. One moment. Yes, I see it. Great. You're staying 3 nights, correct? Yes, until Sunday. Perfect. You're in room 205, second floor. Is there an elevator? Yes, right over there. Thanks. Is this a key card? Yes, an electronic key card. Nice. What time is breakfast? From 7:00 to 10:00 a.m. Where is it served? In the ground floor restaurant. Is it included? Yes, breakfast is included. Great. Do you have Wi-Fi? Yes, it's free. What's the password? Sunshine Hotel 2020. Thanks. Is there a safe in the room? Yes, every room has a safe. Great. Is parking available? Yes, behind the hotel. $15 per day. Okay. What time is check-out? By 11:00 a.m. on Sunday. Can I check out late? Yes, for $25. Okay. I'll think about it. No problem. Do you need anything else? Is there a gym? Yes, in the basement. Open 6:00 a.m. to 10:00 p.m. Perfect. Is there a restaurant? Yes, it opens at 6:00 p.m. Can I reserve a table for 7:00 p.m. tonight? Absolutely. I'll take care of it. Thanks. Enjoy your stay. Thanks. Good night. At the doctor's office. Hello, Ms. Klein. I'm Dr. Weber. What brings you in today? I don't feel well. I have bad stomach pain. How long has that been going on? For 3 days. Do you feel nauseous? Yes, especially in the morning. Do you have diarrhea or constipation? Diarrhea. Have you had a fever? Yes, yesterday it was 100.4°. That's a mild fever. Did you eat anything unusual? Maybe. I was at a party over the weekend. Okay. I'm going to examine you now. Please lie down. Like this? Yes. Does that hurt here? Yes. Ouch. I understand. It looks like a stomach virus, a stomach bug. Is it serious? Usually not, but you need rest and a lot of water. What should I do? Drink plenty of water and tea. Eat simple, soft foods. Like what? Soup, toast, bananas, rice. Okay, I understand. I will give you medicine for nausea. Take it three times a day after food. Okay. Thank you. Please avoid coffee, alcohol, and greasy food for now. How long will it last? About 5 to 7 days. Can I go to work? I recommend you stay home for a week. I will write a doctor's note. Thank you. Please make another appointment in 1 week at the front desk. Okay. Thanks, doctor. Feel better soon. Goodbye. At the grocery store. Excuse me, where can I find flour? Flour is in aisle 3 with the baking items. Thanks. And sugar? Same aisle, right next to the flour. Great. Thanks. Anything else? Yes. Where's the milk? In the refrigerated section, aisle 5. Thanks. No problem. Do you have lactose-free milk? Yes, same shelf, top left. Perfect. I'm lactose intolerant. Then you'll find lots of options there. Good to know. Do you have our loyalty card? No, what is it? You get discounts. How much? Around 5 to 10% on many items. How do I get one? At checkout. It's free. Great. What else can I help you with? Where's the fresh produce? Right by the entrance on the right. Do you have organic vegetables? Yes, look for the green signs. Nice. Do you have gluten-free bread? Yes, in aisle 4 with specialty foods. Thanks. You're very helpful. Anytime. At the checkout. Hi, did you find everything okay? Yes, thanks. I'd like to pay. Do you have a loyalty card? No, but I'd like to get one. Sure. Please fill out this form. Do you need my ID? Yes, please. Here you go. Great. Here's your card. Thanks. How much is the total? With the discount, it's $42.50. Can I pay by card? Yes. Insert your card here. Enter my PIN? Yes, please. Done. Perfect. Here's your receipt. Do I need a bag? We have reusable bags for $2. Okay, I'll take one. Here you go. Have a great day. You, too. Bye. At the train station. Hi. Hi. How can I help? I want to go to Washington, D.C. When do you want to leave? As soon as possible. Let me check. The next train leaves at 11:15 a.m. How long is the trip? About 2 hours and 30 minutes. Is it direct? Yes, no transfers. Great. How much is a ticket? Coach or business class? Coach, please. $39. Any discount fares? Discount tickets are usually available if you book ahead. Okay. I'll take the regular ticket. One way or round trip? Round trip. When are you coming back? The day after tomorrow in the afternoon. Total is $78. Can I pay by card? Yes. Which platform does it leave from? Track 7. Where's track 7? Up the stairs and to the right. There's an elevator at the end, too. Thanks. I have a heavy suitcase. No problem. Is there Wi-Fi on the train? Yes, Wi-Fi is available. Great. I need to work. There are also power outlets at the seats. Perfect. Thanks for your help. You're welcome. Have a good trip. At the library. Hi. Welcome to the city library. Hi. It's my first time here. Nice. Can I help you? Yes, I'm looking for books about history. U.S. history or world history? U.S. history, especially New York City. The history section is on the second floor. How do I get there? You can take the stairs or the elevator. They are right over there. Thanks. Do I need a card? Yes, to check out books you need a library card. How do I get one? You can sign up at the front desk. Does it cost anything? It's free if you live in the city. What do you need from me? A photo ID and proof of address. I have my ID, but not proof of address. That's okay. You can still read in the library today. Can I study here? Yes, quiet study rooms are on the third floor. Are they quiet? Very quiet. We also have individual desks. Perfect. I'm studying for an exam. Then you're in the right place. Are there computers? Yes, on the first floor. Are they free? Yes, but you can use them only 1 hour a day. That's fine. Anything else? Do you have magazines? Yes, you can read magazines here, but you can't take them home. Do you have DVDs? Yes, movies and documentaries are downstairs. How many books can I borrow? You can borrow up to 10 books at a time. Nice. Do you have events? Yes, author talks, workshops, and kids programs. Where can I find the schedule? On our website or on the bulletin board by the entrance. What time do you close? Monday to Friday, we close at 8:00 p.m. On Saturday, we close at 6:00 p.m. We are closed on Sundays. Okay, thank you. You're welcome. Good luck studying. At the travel agency. Hi, welcome to Sunny Travel. Hi, I'd like to book a trip. Great, where do you want to go? Spain, on the coast. When do you want to travel? In July, for 2 weeks. Are you traveling alone or with family? With my wife and two kids. How old are they? 8 and 10. Perfect. I have great family deals. Hotels with kids activities and pools. Sounds good. How close to the beach? About a 5-minute walk. Great. Is it all inclusive? Yes, meals and drinks are included. That's helpful with kids. For 2 weeks, it's about $3,500 for four people. Does that include flights? Yes, flights, hotel, and airport transfers. What's a transfer? Transportation from the airport to the hotel. Got it. Which airport would you like to fly from? JFK in New York. Perfect. There are direct flights to Majorca. How long is the flight? About 2 and 1/2 hours. Nice. Any excursions? Yes, boat tours and city trips. There's also a water park nearby. Great. Do we need visas? Not for short tourist trips if you have a US passport. Good. What should we bring? Passports and we recommend travel insurance. What does it cover? Trip cancellation, illness, and lost luggage. Okay, I'll take it. Deposit is 30% today and the rest is due 4 weeks before departure. Can I pay by card? Yes. Great, thank you. You're welcome. Have a wonderful trip. At the pharmacy. Hi, how can I help you? Hi, I need something for a headache. Do you get headaches often? No, just today. I didn't sleep well. You can take ibuprofen or acetaminophen, Tylenol. What's the difference? Ibuprofen can also reduce inflammation. Which is better? For a normal headache, either one works. Okay, I'll take ibuprofen. 200 mg or 400 mg? 400 mg. How often can I take it? Up to three times a day with food. Why with food? It's easier on your stomach. Any side effects? Sometimes stomach irritation. Okay, how much is it? $6.50 for a 20-count bottle. I'll take it. Anything else? Do you have nasal spray? Yes, for congestion? Yes, I have a cold. Use it three to four times daily, one spray per nostril. Don't use it longer than 7 days. Why not longer? It can cause rebound congestion. Got it. That's $7. Do you have cough syrup? I have a dry cough. Sure. This one is a cough suppressant. How much should I take? 10 ml, three to four times a day. Great. That's $10. I'll take it. Throat lozenges, too? Honey or menthol? Honey, please. Great. Those are $5. And vitamin C, maybe fizzy tablets? Sure. Orange flavor is popular. That's $7. Okay. Your total is $35.50. Here's my card. Please enter your PIN. Done. Here's your receipt. Feel better and drink lots of fluids. Thanks, bye. Take care.

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